Take DMEWorks! mobile anywhere out into the field by using a tablet pc like Microsoft Surface™ Pro 4.
Your delivery person, service tech, respiratory therapist, sales person or clinician can now take DMEWorks! out in the field to a customer’s home. The tablet offers a paperless solution to getting paperwork signed, emailed to the customer, and saved to the customers document images in the system!
State-of-the-Art Billing & Collection Tools
DME billing, claims management, and collections has never been more challenging than it is today. The task of dealing with Medicare and numerous private insurances, creating and submitting the required paperwork and documentation, managing insurance denials, and responding to the new age of audits, has added a new levels of complexity to Account Receivable management. Being able to efficiently and effectively control these functions and collect claims in a timely fashion translates to more time and higher profits.
DMEWorks! billing and collections system streamlines the overall billing process and provides easy state of the art tools from simple electronic transmission of claims and supporting documentation to insurance, to automatically posting reimbursements, to automation of recurring claims, to managing denials and audits. These tools aid in creating and maintaining accurate and clean claims.
Customer Support Staff who understand your business
DMEWORKS! support staff have all worked in DME/HME offices. Our support staff are not only knowledgeable with respect to DMEWorks! but also with current billing issues and requirements. Having “been in your shoes” our support staff can help with billing questions as well as technical issues. Our support staff are also trainers, they can answer your “training” questions without you having to be sent to a trainer. DMEWorks! customers receive a FREE 30 day (from date of installation) Support and Maintenance Contract. This includes all training videos, support calls, and access to the customer portal and most importantly any software updates. Make sure to ask your sales representative about the Support and Maintenance Contract options available.
Online Patient Eligibility/ Same or Similar
DMEWorks integrates with Medicare and private insurance eligibility for new patients and recurring orders. Real-time responses assure that patients are properly insured and that outstanding deductible balances may be collected. Insurance inquiries may be made for any particular patient as well as for groups of patients at one time. DMEWorks also integrates with Medicare to check for Same or Similar equipment to ensure that a patient has not already received an equipment item within the last 5 years.
Electronic Submission of Medical Documentation (ESMD) COMING SOON!
DMEWorks allows you to respond to Medicare Audits much quicker with ESMD by collecting and submitting documentation electronically to CMS, and tracking it. Documentation is collected and stored in DMEWorks Document Imagaing, and it substantially cuts the time spent chasing paper documents and submitting responses to CMS.
More and more Medicare providers are facing an increasing number of pre- and post-payment audits today than ever before. It is paramount that they have all of the required claims documentation and can respond to audits in a quick and accurate manner. With ESMD, DMEWorks customers are able to minimize audit response times, while ensuring greater accuracy, and better cash flow.
Other Software Features:
- A/R and Collections with Notes
- Accreditation Compliance Documentation
- Automatic posting for all ERN 835 files
- Capped Rental Tracking. 13 and 36 month
- Claims Scrubbing with the Missing Information Alert
- CMN Preparation and Tracking
- Competitive Bid Reporting
- Document Imaging
- Electronic Billing and Claims Management
- Electronic Remittance and Auto Posting
- Equipment Maintenance Tracking & Scheduling
- Facility billing
- Hospice and Contract billing
- Inventory control
- Management Reporting
- Patient Eligibility
- Patient Intake
- Purchase orders Standard & Re-occurring
- Rentals – daily, weekly, monthly, etc
- Repeat Supply Delivery
- Retail Point of Sale & Returns with barcode scanning
- Serial, lot and asset number tracking